What to Expect

Doctor Checking Patients HearingCustomized Care & Solutions

We realize you’ve arrived at an important decision in your life – to reconnect with the world around you. Our personalized approach reflects that.

Our Vision

We will set the standard of excellence for “The Patient Journey” in hearing wellness. Our mission is driven by the needs of our patients and our commitment to serve them.

Our Quality Policy

We are committed to providing the highest possible quality of care for your vital sense of hearing. Our commitment extends to our Quality Policy, which is designed to ensure all aspects of your journey to better hearing are supported by compassionate personal care and state-of-the-art technology.

  • A complete visual and diagnostic hearing screening.
  • A complete Lifestyle Assessment is given to understand your daily hearing environments.
  • Verification of audibility on all hearing aid fittings to ensure the best hearing correction possible.
  • Provide a comprehensive counseling and aural rehabilitation program to maximize the benefit of your hearing aids.
  • Effective binaural hearing solutions. Our health and safety policy demands that patient safety is paramount in our application of technology.

Follow-Up Care and Service

We are committed to enhancing your satisfaction through the delivery of comprehensive care and service that consistently conforms to your expectations.

  • 30-day evaluation period standard on all hearing aid fittings. (45-day for CA, WI, NM & MN)
  • 60-day exchange period for a different size or style of hearing aids.
  • Comprehensive warranty plans include:
    • Unlimited cleaning and adjustment
    • Loss Protection up to 1-year
    • Corrosion and moisture protection
    • Remote fitting adjustments
    • Free software updates for the life of your hearing aids
  • Unlimited office visits and hearing aid evaluations while under warranty.
  • Loaner hearing aids may be provided if your hearing aids require factory repair and if there are loaners in stock.
  • Guaranteed trade-in value of your hearing aids.

We strive to continuously improve the performance, quality, and value of our products and services through innovation and technological excellence. We support you through the life of your hearing aids and guarantee a higher trade-in value of your hearing aids.

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Customer Reviews

Could not have had a better experience. I was in the neighborhood so I stopped by without an appointment, hoping the problems I was having might be resolved with just a quick question. But Sarah could tell the issues were more complex, so she had Carol work with me, spent...

Scott Powers, on Google

It was a pleasant experience. The staff were friendly and helpful. Dr. Varricchio was very knowledgeable and thorough in her explanations. I would recommend this practice to anyone.

A D, on Google

My husband & I are so happy we found Hear Again, Vernon, Ct earlier this year. The staff are wonderful, they make you feel comfortable & they are very personable. They explain everything to you to make sure you understand everything. When we go in for appointments we get the...

Carol Semenuk, on Google

I would 💯% recommend this office and staff! The woman running the tests was absolutely fantastic! I was so upset because I passed the hearing tests without a problem I started crying in her office 🤦‍♀️ she was able to refer me to a ENT Doctor that might be able...

Malissa VanScoy, on Google

Very friendly staff. Nice office space. Straightforward consultation on hearing protection options. No sales pitch. All my questions were answered. Complimentary audio test was performed.

Robert De Sesa, on Google

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